Characteristics
*** Our fishes have all gone through at least 2 weeks of quarantine period. You will get only healthy fish ***
*** We guarantee fish alive on arrival. In the case of Death on Arrival (DOA), within 24hour after receiving, pls take pic and video of the death fish in the upopen bag as a proof of claim. We will replace or refund the fish cost. However, the freight cost is not covered. Beyond the time limit or without pic/video evidence, claim will not entertained. ***
*** Since this is live fish, we have to makesure the delivery is at the quickest time. To avoid the delivery or transit fall on weekend or public holiday, we will send out on Monday, Tuesday, Wednesday, and Tursday. If you order on Thursday, Friday or Saturday, your shipment will have to wait until Monday or Tuesday to be sent out. So please do not simply cancel order due to longer delivery time, because we are arranging a special live fish delivery.***
Notes:
Sabah and sarawak delivery not available